RETURN POLICY:

We hope you are deeply satisfied with you AZUMA® JEANS purchase. If for any reason you are not, you may return your unused and unworn jeans. Please contact help.azumajeans@gmail.com to initiate a return. Returns will have a $10.00 restocking fee, which will be deducted from your refund.

You must make your return within 21 days of the delivery date.

We will not accept merchandise that has been worn, altered, or washed.

Merchandise must have all original tags attached.

Sale items are final sale and cannot be returned or exchanged.

Shipping charges are not refundable.

AZUMA® JEANS reserves the right to deny a refund if the merchandise does not meet return policy requirements.

Jeans purchased in boutiques or department stores must be returned to the place of purchase as they have access to your bank information for crediting.

RETURN PROCESSING TIME:

Returns are processed within 7-10 business days of package receipt and can only be issued to your original form of payment. Your banking institution may require additional days to process your refund.

EXCHANGES:

We do not offer exchanges at this time. Please return the jeans you do not want and place a new order on www.azumajeans.com

PRICE ADJUSTMENTS:

We offer price adjustments within 7 days of your order being placed. However, please note that temporary promotions or flash sale pricing cannot be applied to previous purchases. All price adjusted jeans are considered final sale and are not eligible for returns. Additionally, all jeans labeled as ‘Final Sale’ are not eligible for price adjustments.

INTERNATIONAL RETURNS:

To initiate an international return, please contact help.azumajeans@gmail.com within 21 days of the delivery of your order. Refund amounts for returned jeans will be credited in the same currency and using the same exchange rate as your original order. ‘Final Sale' jeans cannot be returned or exchanged and original shipping fees are nonrefundable. Orders shipped internationally are not eligible for free returns. Return shipping and handling fees will be deducted from your refund. Flat rate return shipping fees will be deducted from the merchandise subtotal as follows:

Europe - $55.00

Australia - $50.00

Canada - $25.00

Rest of the World - $60.00